What are Managed Services?

Managed services let you offload specific IT operations to a service provider, known in tech parlance as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

Managed services providers can offer services such as alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to an experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.

Managed services providers usually price their services on a subscription basis. Depending on the services they provide, pricing is usually based on the number of devices, with different packages priced at different levels. Some provide customer support onsite when required.

Basic services often start with a monitoring service, which notifies you of problems, which you resolve on your own. At the upper end of the spectrum, service providers offer fully managed services that cover everything from alerts through problem resolution

Services Offered

Business Network Design / Installation
PC Troubleshooting / Diagnostics
Virus / Spyware / Adware Protection, Scan and Removal
Operating System Installation with Data Backup
Website Design and Development
Telecommunications Installation /Vendor Management

Pricing Structure

We offer nearly all our Individual Services at fixed rate prices, so you’ll never get stuck paying high hourly rates or have to worry about how long it takes to get the job done.

If you need more than one Individual Service, we’ve made it possible for you to create your own package and save money! Each additional Individual Service (of equal or lesser value) performed during the same service call is half price. For example, if you purchase the Data Migration service for $179, you can add on a One-Time Data Backup for only $74.50 (which is regularly priced at $149). There is no limit to how many half price services you can add on to the same service call. Website/SEO and Hourly Services are not eligible for the half price discount.

We also have Computer Service and Support Plans to meet your needs and budget

Our Cloud Pbx includes free pbx and phone hardware support. See Cloud Pbx support plan.

Our Remote Services are available for your convenience,It allows iCallsystems to connect to you computer remotely and diagnose problems without the hassle of waiting for a OnSite visit.All prices are the same with a 20 % discount that allows you to check out with a promo code.