Create a recording and select one or more groups to have the system call and play the recording.
Block inbound calls by the caller id.
Call Detail Records:
Various reporting capabilities to see who called, when, call length, export to a csv file, and call detail statistics.
Typically used with day night mode. To direct calls between two destinations. Can work with BLF on phone to show which direction call will be directed to.
Forward to another extension or to any phone number.
For a particular extension or any extension that is currently ringing.
* Announced Transfer
* Blind Transfer
Support and customization for supporting providers.
Dial by Name:
Search by first name or last name to find extension numbers on the system.
To set up conference calls, is optionally secure with a PIN number, and can transfer current calls to a conference. Interactive conference control provides ability to see the list of callers in the conference and manage the volume, see who is talking, kick, mute, unmute, deaf, undeaf, and more. (See Conferences)
Can be on the local or on a remote network. Interactive extension list allows to view all active an inactive extensions, see the caller id of the calls, call length, transfer calls, hangup and more.
To ring multiple internal extensions and external numbers simultaneously or in succession (hunt groups). Can prefix the caller id name so that you can tell where the call came from. There are options to announce the caller, or require a pin number. (See Hunt Group)
Do Not Disturb (DND):
Sends call directly to voice mail.
Ring a desk phone for so many rings then try a cell phone when a call comes in.
To direct calls depending on caller ID and interface by which a call arrives
For standard phones lines, high capacity lines T1/E1/PRI, and ability to use standard phones such a cordless phone.
Login to an a registered phone and make and receive calls at a remote desk as if you were sitting at your normal extension. Designed to work with all SIP capable phones.
Ability to eaves drop on a call and the option to barge in on the call.
A paging extension can be created that will send intercom calls over a speaker system.
Inbound call can be played a recording that gives customers options with extensions that can be dialed. The options can send calls to local extensions, voicemail, conference numbers, queues, or external numbers like a cell phone.
Which is for creating destinations that can be used by other PBX modules to dial internal.
Multiple customizable menus can be used as templates selectable globally or per tenant.
The PBX can be managed with a web interface locally or remotely. Portable Extensions can be answered anywhere with a voip phone, soft phone, standard phone or cordless. Calls from remote extensions to any extension do not require the telephone company.
Access voicemail from anywhere. Voicemail can be sent as an email attachment. It can also be accessed inside the office from a Web Interface or remotely through a VPN. Support for Multi-lingual voicemail to email templates. (See Extensions)
*97 detects extension and requires only the pin number
*98 general voicemail box
*99[extension number] allows a call to be transferred directly to voicemail.
Music On Hold:
Can add wav or mp3 file including music or even a business sales message. Now with support for multiple selectable categories of music on hold and per tenant music on hold.
Original phone numbers:
Can be maintained.
For phones that support it (Polycom, Linksys, SNOM, and others).
Remote Office Support:
A remote location can register extensions and use a centralized phone system or communicate freely between systems.
Route by Caller ID:
When a call comes in the call can be routed based on the destination number, Caller ID, and other factors. For example, certain clients can be routed to a special after hours menu. (See Inbound Routes)
Support for multiple languages.
Allow to set up different time patterns for call handling. It allows to direct after hours calls differently than calls during working hours for example.
Park and unpark calls in the same parking log monitor parking lots with BLF.