Call Broadcast:

Create a recording and select one or more groups to have the system call and play the recording.

Call Block:

Block inbound calls by the caller id.

Call Detail Records:

Various reporting capabilities to see who called, when, call length, export to a csv file, and call detail statistics.

Call Flows:

Typically used with day night mode. To direct calls between two destinations. Can work with BLF on phone to show which direction call will be directed to.

Call Forward:

Forward to another extension or to any phone number.

Call Monitoring:

View which extensions are currently in a call. (see Active Extensions)

Call Queuing:

Can load calls into queues so they can be answered in the order they came into the queue. (see Queues)

Call Pickup:

For a particular extension or any extension that is currently ringing.

Call Transfer:

* Announced Transfer
* Blind Transfer

Call Waiting:

To record all or some calls or parts of the call. (See Active Calls and Active Extensions)

Caller ID:

Support and customization for supporting providers.

Dial by Name:

Search by first name or last name to find extension numbers on the system.

Conferencing:

To set up conference calls, is optionally secure with a PIN number, and can transfer current calls to a conference. Interactive conference control provides ability to see the list of callers in the conference and manage the volume, see who is talking, kick, mute, unmute, deaf, undeaf, and more. (See Conferences)

Extensions:

Can be on the local or on a remote network. Interactive extension list allows to view all active an inactive extensions, see the caller id of the calls, call length, transfer calls, hangup and more.

Hunt Groups:

To ring multiple internal extensions and external numbers simultaneously or in succession (hunt groups). Can prefix the caller id name so that you can tell where the call came from. There are options to announce the caller, or require a pin number. (See Hunt Group)

Do Not Disturb (DND):

Sends call directly to voice mail.

Follow-me:

Ring a desk phone for so many rings then try a cell phone when a call comes in.

Inbound Routes:

To direct calls depending on caller ID and interface by which a call arrives

Hardware support:

For standard phones lines, high capacity lines T1/E1/PRI, and ability to use standard phones such a cordless phone.

Hot Desking:

Login to an a registered phone and make and receive calls at a remote desk as if you were sitting at your normal extension. Designed to work with all SIP capable phones.

Eavesdrop:

Ability to eaves drop on a call and the option to barge in on the call.

Intercom:

A paging extension can be created that will send intercom calls over a speaker system.

IVR Menu:

Inbound call can be played a recording that gives customers options with extensions that can be dialed. The options can send calls to local extensions, voicemail, conference numbers, queues, or external numbers like a cell phone.

Call Recordings:

To record all or some calls or parts of the call. (See Active Calls and Active Extensions)

Misc Destinations:

Which is for creating destinations that can be used by other PBX modules to dial internal.

Menu Manager:

Multiple customizable menus can be used as templates selectable globally or per tenant.

Ring Groups:

To ring multiple registered extensions numbers simultaneously or in succession . (See Ring Groups)

Remote Support:

The PBX can be managed with a web interface locally or remotely. Portable Extensions can be answered anywhere with a voip phone, soft phone, standard phone or cordless. Calls from remote extensions to any extension do not require the telephone company.

Voice Mail:

Access voicemail from anywhere. Voicemail can be sent as an email attachment. It can also be accessed inside the office from a Web Interface or remotely through a VPN. Support for Multi-lingual voicemail to email templates. (See Extensions)
*97 detects extension and requires only the pin number
*98 general voicemail box
*99[extension number] allows a call to be transferred directly to voicemail.

Music On Hold:

Can add wav or mp3 file including music or even a business sales message. Now with support for multiple selectable categories of music on hold and per tenant music on hold.

Original phone numbers:

Can be maintained.

Paging:

For phones that support it (Polycom, Linksys, SNOM, and others).

Remote Office Support:

A remote location can register extensions and use a centralized phone system or communicate freely between systems.

Three-way Calling:
Route by Caller ID:

When a call comes in the call can be routed based on the destination number, Caller ID, and other factors. For example, certain clients can be routed to a special after hours menu. (See Inbound Routes)

Multi-lingual:

Support for multiple languages.

Time Conditions:

Allow to set up different time patterns for call handling. It allows to direct after hours calls differently than calls during working hours for example.

Valet Parking:

Park and unpark calls in the same parking log monitor parking lots with BLF.